Customer-Defined Automations

Let your customers define automations

Offer templates and triggers inside your product; Askel.ai plans and executes automations against each customer's own tools and data.

Try a customer-defined workflow

The Problem

Customers want 'when X happens here, do Y over there.' Building a secure, multi-tenant engine with per-customer credentials, field mapping, approvals, and audit is complex - and brittle as APIs evolve.

How Askel.ai Helps

Templates & triggers in your UI

Expose 'When [event] → Do [actions]' recipes; customers choose their tools and intents.

Per-customer execution

Askel.ai runs workflows with the customer's credentials and policies, not a shared super-token.

Tenant-aware data handling

Auto-detects fields and proposes mappings; customers or admins confirm edge cases.

Guardrails by design

Endpoint allow-lists, approval strategies (on start / per tool call), full audit trail.

Always current

Drift detection regenerates plans when tools or schemas change.

Outcomes

Delight & stickiness: Customers run their own cross-tool workflows without leaving your app
Safety & compliance: Clear approvals, audit logs, and scoped access by tenant
Reduced engineering load: No need to build/maintain a proprietary workflow engine or dozens of adapters