Monday.com
Your customer's work management data lives in Monday.com boards, items, and columns. Askel connects to each customer's workspace once, then reads and writes board items as your product's events trigger them.
What you can do
Create items on any board
Use the create_item mutation to add rows to any board the API token can access, populating text, numbers, dates, status columns, and people fields.
Update column values on existing items
Use change_multiple_column_values to update specific columns on an item without touching the rest of the row.
Read items with column data
Query items by board ID or filter by column values using Monday's GraphQL API. Useful for checking whether a record already exists before creating a duplicate.
Move items between groups
Call move_item_to_group to reassign an item to a different group on the same board, useful for stage transitions like In Progress to Done.
Create subitems
Attach subitems to a parent item using create_subitem, allowing hierarchical task structures to mirror your product's data model.
Receive webhook events
Subscribe to Monday.com webhooks for item creation, status changes, and column value updates. Askel routes incoming events to your workflow logic.
Creating Monday.com items when a project milestone is reached
You sell a construction project management tool. Bridgewater Software's operations team tracks deliverables in Monday.com. Every time your product marks a milestone complete, a corresponding item should appear in their Deliverables board with the milestone name, due date, and assignee.
- 1
Generate an API token
Bridgewater's Monday.com admin opens Profile, navigates to Developers, then Personal Tokens, and generates a new token. They paste it into your product's onboarding form.
- 2
Read the board schema
Askel queries the boards endpoint to list accessible boards and then fetches column definitions for Deliverables. Your team sees column IDs and types in the mapping editor.
- 3
Map fields to columns
Your CS rep maps milestone name to a text column, due date to a date column, and assignee email to a people column. Askel validates that the column types are compatible.
- 4
Test with a sample milestone
Your team manually triggers a test milestone event. Askel creates a draft item in Monday.com's sandbox board and shows the full GraphQL mutation that would run in production.
- 5
Activate the workflow
Enable the integration. From now on, every completed milestone in your product creates an item in the Deliverables board within seconds.
API token
The customer's Monday.com admin generates a Personal Access Token from Profile, then Developers, then Personal Tokens. This token authenticates all GraphQL requests. Monday.com tokens do not expire automatically, but they can be revoked from the same settings page. Askel stores the token securely and uses it for all operations within that customer's workspace.
How Askel sits between your product and the customer's system
FAQ for Monday.com
Which Monday.com plans are supported?+
What happens if the board schema changes?+
Can we read data from Monday.com into our product?+
Does this work with Monday.com's sub-account or multi-board setups?+
catching drift before it breaks, and hitting go-live dates.
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