Fireflies
Askel connects to your customer's Fireflies account and lets your product pull meeting transcripts, summaries, and action items from the AI note-taker their teams use for sales calls, customer interviews, and internal meetings.
What you can do
Fetch transcripts by meeting
Use the Fireflies GraphQL transcripts query to retrieve the full transcript of any meeting, including speaker-attributed turns and timestamps.
Read AI-generated summaries
Fetch the structured meeting summary including overview, keywords, action items, and outline sections that Fireflies generates automatically for each call.
Search transcripts by keyword
Query transcripts using the Fireflies search endpoint to find meetings where a specific topic, product name, or competitor was mentioned.
List recent meetings
Retrieve a paginated list of meetings ordered by date, with metadata including title, host, duration, participants, and meeting platform.
Read action items and tasks
Extract the action items Fireflies identified in a meeting and pass them to your product's task management or CRM integration for follow-through.
Access sentiment and topic analysis
Read sentence-level sentiment scores and topic categories from Fireflies' analysis output, useful for surfacing coaching signals or flagging at-risk accounts.
Importing customer call summaries into your CRM after each discovery call
You sell a sales coaching platform. Northbrook Ventures runs all discovery calls through Fireflies and wants each call summary and action items to appear on the corresponding contact record in their CRM the moment the meeting ends. Their sales ops lead connects Fireflies once.
- 1
Provide the API key
Northbrook's Fireflies admin navigates to app.fireflies.ai/settings, opens Developer Settings, copies the Personal API Key, and pastes it into your product's integration settings.
- 2
Configure the trigger
Your product listens for a Fireflies webhook notification that a transcript is ready. Askel receives the webhook payload containing the transcript ID.
- 3
Fetch the transcript and summary
Askel queries the Fireflies GraphQL API with the transcript ID, retrieving the meeting title, participants, summary overview, and action items list.
- 4
Match to a CRM contact
Your product matches the participant email addresses to existing CRM contact records. The summary is written as a note on the matched contact or deal.
- 5
Create follow-up tasks
Action items extracted from the Fireflies summary are created as tasks in the CRM, assigned to the relevant sales rep with a due date of next business day.
API token
The customer's Fireflies admin navigates to app.fireflies.ai/settings and opens the Developer Settings section to retrieve their Personal API Key. Askel stores the key and uses it to authenticate all GraphQL requests to the Fireflies API endpoint at api.fireflies.ai/graphql. Keys can be regenerated from the same settings page if compromised.
How Askel sits between your product and the customer's system
FAQ for Fireflies
Which Fireflies plans include API access?+
How quickly are transcripts available after a meeting?+
Can we access historical transcripts?+
Does Fireflies support all meeting platforms?+
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